Do you ever get the feeling you have to change your business procedures to fit a software package? Millions of businesses would love to have applications written for their business but assume it would cost a small fortune! This is where Info Quick can help as we will not break your bank to build applications that fit around you and not everyone else!
"I don't want anything complicated I just want to send my customers a reminder they've an appointment with me this week!"
This is a perfect example of how automated text messaging can help to reduce the number of missed appointments and increase profits because technology never forgets. A basic reminder solution is included in our Platforms but we can build a solution to your precise requirements!
"We are getting increasingly concerned about the levels of online fraud and whilst we have not had any problems we cannot afford to be complacent!"
The ability for businesses to put in place authentication systems to add another tier of protection doesn't have to cost a fortune and Info Quick can provide two step authentication processes via SMS for all online ID purposes giving a welcome additional level of security.
"We are planning to open a new branch 50 miles away next year and want to carry out some market research in the area but not sure how best to manage this!"
A combination of voice and text messaging can provide a superb way to carry out a survey linked closely with a businesses marketing strategy irrespective of whether that's with magazine and newspaper advertising, flyers, newsletters and even editorial.
"Reviews are important these days but our experience is that not many customers respond which we think is more to do with them not reading emails rather than a problem with our business!"
Around 98% of all text messages are opened and read compared with around 23% of all emails! A move to a simple Automated text message review application could play a significant role in resolving this issue.
"There are times when a one to one chat service would really be welcomed by our customers but we don't really want to conduct those sessions through the major platforms such as Facebook Messenger or WhatsApp."
The Platform has an Instant Messaging (Chat) functionality built into it and so you can invite people to register and have one to one conversations with your staff very easily. We can also build these as stand-alone applications.
Vouchers / Rewards
"We know that printed vouchers have had their day and that mobile vouchers are far more effective, easy to administer and authenticate but the costs are probably way outside our marketing budget."
You may be surprised to find that our voucher and rewards systems are not only built to a businesses specific requirements but that most of our profit would be generated by usage through SMS Fees.
"I dare not count the number of times we've lost the sale of a motor just because I coudn't get hold of a customer quickly enough!"
This is where the Platform really comes into its own especially for those who rely on new business sales. By marginally tweaking the way you deal with new callers and incorporating Info Quick into your marketing you will build a database from where you can easily send text alerts.
Voice to Text
"I often wonder how much business we lose because all our lines are engaged and the caller just cuts the call and goes off to one of our competitors!"
It only needs to be one or two calls these days as social media will spread the word very quickly that you can never get through! Info Quick can resolve this issue with tailor made voice to text applications.
"So much of our staff time resources are taken up with repetitive calls where identical data is being taken from each caller... it's just not that productive."
For many tasks like this Info Quick are able to build an automated SMS system that is extremely easy for the caller to use, gives the caller confidence their call has been worthwhile and releases staff time resources.
"We spend a lot of our advertising budget online nowadays because it is easier to evaluate our return on investment than with a local newspaper"
Info Quick have developed a quite unique system that enables a business to assign KEYWORDS into their offline marketing activities that on usage will allow engagement with those users even if they've abandoned their shopping cart!!
"We are considering exporting to Spain and Portugal and need to do some local research but don't want to make any financial commitments in those countries at the moment."
Info Quick can provide temporary International numbers in over 70 countries for both voice and text or a combination of both so that interaction is far more likely and the costs reflect the short term nature of the research.
"We're still using a good old fashioned physical handset for taking all our calls even though all the staff are sat in front of a monitor!"
Well as the saying goes "if it ain't broke don't fix it" and that is very true. However Info Quick can build a virtual call centre that will enhance considerably the effectiveness of phone call administration even for the smallest of businesses.
"If only we could find a way to..."
How many times as a businessman have you wondered if it would be possible to automate a process and that if it could be accomplished that it would improve your bottom line... and then erased that thought because of the perceived expense? Another good reason for getting in touch because you may be pleasantly surprised at the cost!